We start each client engagement with an evaluation of their analytics strategy - the main questions they needed answered to drive their organization forward and the teams who are in place to implement the strategy. Based on the maturity of the clients data culture, the gap to the analytics strategy, and the skills and experience of their people, we put together a program based on the components listed below. A client engagement would typically have a program consisting of three to five of the offerings bundled into an integrated program.
Preparing Data - Enabling people to shape data to optimize for insights and performance.
Tableau Online - Moving to Tableau Online is the perfect time to evaluate content and approach.
Data Governance - Data definitions and lineage are key to trusting data for decision-making.
Content Governance - Balancing self-service with governance - how to have both in the same Tableau environment.
Product Training - To be impactful, training needs to be real-time, answering the real-world questions of the students, and using the same (or similar) data. Different programs for Viewers, Explorers and Creators.
Prototyping - Sometimes a dashboard has to be built quickly. In this cases, dashboards can be built but everything is done with knowledge transfer to the client for ongoing ownership and enhancement.
Visual Best Practices - Visual impact allows users and consumers of the data to get to their insights faster and gives them a deeper understanding of their business.
Design for Performance - Effective dashboards may have complex data and calculations but they do not need to be complicated. Efficient dashboards keep your audience engaged.
Community Events - Create the enthusiasm and excitement Tableau users have for data. Growing a data community is about making the journey fun and rewarding.
Developing Champions - One of the cornerstones of a data culture is having a strong internal group of visual analytics champions who act as leaders and mentors for the entire organization.
Office Hours - Support for your Tableau community when they are stuck on a problem and need guidance to move forward. Collaborating with their data and use cases.
Viz Competitions - A friendly competition or two moves ideas and inspiration forward. Have some fun with your colleagues and staff to explore new ways to visualize in Tableau.